Terms & Conditions

The Intelligence and Analysis School by IMSL:

Courses Booking Terms and Conditions

1. Definitions
1.1 “Application” means an application for enrolment in a course.

1.2 “IMSL” means Intelligence Management Support Services Limited.

1.3 “Contract” means the Application, these Booking Terms and Conditions and the Special Terms and Conditions;

1.4 “Course” means a course run by IMSL in respect of which an Application has been made by or on behalf of a Participant;

1.5 “Course Fees” means the fees payable in respect of a Course as set out in the Course outline;

1.6 “Special Terms and Conditions” means the terms and conditions contained in the Course outline and on the Course Website;

1.7 “Start Date” means the Course start date as set out in the Course outline and on the Course Website;

1.8 “Participant” means the person in respect of whom an Application has been made.

1.9 “The Website” means www.intelmsl.com .

2. Applications
2.1 These Booking Terms and Conditions apply to the enrolment of the Participant in the Course and provision of such Course by IMSL. IMSL and the Participant are bound by the Contract upon acceptance by IMSL of the Application made by or on behalf of the Participant in accordance with clause 2.2. The Contract forms the entire agreement between IMSL and the Participant with respect to the Course. Where there is any inconsistency between these Booking Terms and Conditions and the Special Terms and Conditions, the Special Terms and Conditions will take precedence.

2.2 IMSL may, in its sole discretion, accept or reject an Application and notify the Participant in writing or by email accordingly.

2.3 The payment of any sum intended to be in respect of Course Fees by or on behalf of the Participant does not oblige IMSL to accept an Application.

3. Payment terms
3.1 The Participant is liable to IMSL for the Course Fees. The Course Fees are due on the earlier of (i) at the time of submission of the Application, or, (ii) if an invoice for Course Fees is requested by the Participant at the time of submission of the Application, within 14 days after the date of such invoice issued by IMSL. If an Application is rejected by IMSL after payment of the Course Fees, the Course Fees as paid will be refunded in full.

3.2 If the Course Fees have not been received by IMSL in full by the due date, IMSL may exclude the Participant from the Course.

3.3 IMSL accepts payment from individuals, companies and organisations by Mastercard and Visa through the Website and by cheque (made payable to ‘Intelligence Management Support Services Ltd’) or bank transfer when not booking through the Website. Where payment is made by bank transfer, the Participant must notify IMSL of the payment.

3.4 All payments of Course Fees must be made in pounds sterling inclusive of VAT at the prevailing rate.

4. Cancellation and Amendment of Courses by IMSL
4.1 Courses may have minimum required attendance levels and IMSL reserves the right to cancel or postpone the Course if the minimum required number of Participants has not been accepted for the Course.

4.2 IMSL also reserves the right to:
4.2.1 change or amend the Course structure or content;
4.2.2 change or amend the individuals responsible for organising or delivering the Course, including the course director; and
4.2.3 change the Course venue.

4.3 IMSL will endeavour to inform Participants about cancellations, postponements, and amendments to the Course with as much notice as possible.

4.4 If the Course is cancelled by IMSL, Course Fees received by IMSL in respect of the Course will be refunded in full.

4.5 If the Course is postponed or an amendment is made to a Course, the Participant may elect to attend the Course as postponed or amended or to receive a refund.


5. Cancellation and Amendment of Courses by the Participant 
5.1 If the Participant wishes to cancel their enrolment in a Course after payment of the Course Fee, the following rules apply:
5.1.1 For cancellations received more than 42 days before the Start Date, the Course Fee will be refunded as paid.
5.1.2 For cancellations received between 42 and 21 days before the Start Date, 75% of the Course Fee as paid will be refunded
5.1.3 For cancellations received between 20 and 8 days before the Start Date, 50% of the Course Fee as paid will be refunded.
5.1.4 For cancellations received less than 8 days before the Start Date no refund will be made.

5.1.5 Cancellations must be notified to the IMSL Course Administrator by e-mail to courses@intelmsl.com .

5.2 If the Participant fails to attend the Course no refund of Course Fees will be made.

6. Provision of Courses
6.1 The Participant will be solely responsible for determining whether the Course is sufficient and suitable for the needs of the Participant. IMSL does not provide any guarantee in respect of the standard of a Participant’s abilities on completion of the Course.

6.2 The Participant will provide IMSL with all information reasonably requested by IMSL in connection with the Course.

6.3 Fees include the services set out in the Course advertisement as amended by IMSL and usually include access to all parts of the course and the facilities, course materials, administrative support, refreshments and a Certificate of Attendance.

6.4 Unless indicated otherwise, Course Fees do not include travel, accommodation, subsistence, insurance or other costs that might arise prior to or during the term of the Course.

6.5 The Participant agrees to apply with all applicable policies and regulations of IMSL.

6.6 IMSL reserves the right to remove the Participant from a Course or exclude a Participant from IMSL premises if the behaviour or demeanour of the Participant is considered unacceptable.

6.7 The Participant warrants that it has all necessary visas, permissions and consents required for their stay in the United Kingdom and attendance of the Course.

7. Limitation of Liability
7.1 Subject to clause 7.3, the liability of IMSL to the Participant with respect to the provision of the Course, the cancellation, postponement, or amendment or the Course, any negligence, any breach of the Contract, or arising in any other way out of the subject-matter of these Booking Terms and Conditions, will not extend to:
7.1.1 any indirect losses or damages, or to any loss of profits, loss of contracts or opportunity, whether direct or indirect, even if IMSL had been advised of the possibility of those losses or if they were within IMSL’s contemplation; or
7.1.2 any costs or expenses incurred by any person or organisation in connection with travel, accommodation, reservations or other arrangements.

7.2 In any event, subject to clause 7.3, the liability of IMSL to the Participant with respect to the provision of the Course, the cancellation, postponement, or amendment or the Course, any negligence, any breach of the Contract, or arising in any other way out of the subject-matter of these Booking Terms and Conditions is limited to the amount of Course Fees received from or on behalf of the Participant in respect of the Course.

7.3 Nothing in this Agreement will operate to limit or exclude the liability of IMSL for death or personal injury arising from IMSL’s negligence, fraud or any other liability that, by law, cannot be limited or excluded.

7.4 Views expressed by members of IMSL training staff are their own. IMSL does not accept any liability for advice given or views expressed by IMSL training staff or in any notes or documentation provided to Participants.

7.5 Unless otherwise indicated, all courses are taught in English. IMSL does not accept any liability for any losses, costs or expenses incurred by or on behalf of the Participant in connection with the Participant’s lack of English language knowledge.

7.6 IMSL accepts no liability for loss or damage to the Participant’s property and shall not provide any insurance cover whatsoever to the Participant.

7.7 The warranties and undertakings given by IMSL in these terms and conditions are, to the extent permitted by law, given in lieu of all implied conditions, warranties, representations or other terms, including any relating to satisfactory quality, fitness for a particular or any purpose, or the ability to achieve any particular result.

8. General
8.1 IMSL will not be liable for any failure or delay in the performance, in whole or part, of any of its obligations in connection with the provision of the Course arising from or attributable to acts, events, omissions or accidents beyond its reasonable control.

8.2 These Booking Terms and Conditions will be governed by and construed in accordance with English Law. The English Courts will have exclusive jurisdiction to deal with any dispute which has arisen or may arise out of or in connection with them.